The University of Texas at Dallas

Undergraduate Advising

COVID-19 Temporary Advising Procedures

We want to provide you an update on how the EPPS Advising Team is addressing the challenges of the coronavirus (COVID-19). As always, the health and safety of our students and university community is our top priority. We anticipate that events will continue to evolve and change due to the national and local updates related to the spread of COVID-19. 

It is very important that you continue to monitor your UTD email account so you are aware of timely updates from your EPPS advisors, EPPS leadership, and the President and Provost’s offices.

Same Service. New Expressions.

You can make appointments with your advisors on GenBook and/or via email. To make remote appointments easier for us all, we are now trained in Microsoft Teams. 

Once you have scheduled a time in GenBook, we have the ability to send you a Microsoft Team appointment via your UTD email that will include a hyperlink for video chat OR you can call in via the phone number and the conference ID number provided in that email. This provides us a secure and FERPA-compliant method to communicate with you.

  • The preferred method for communication is via Microsoft Teams (phone or video chat).
  • Phone calls are not recommended right now due to the high level of web traffic and the need to communicate via email or video chat.
  • If you have no internet and the ability to communicate in any other format, please call and leave your advisor a message.

New Grading Policy Information for Fall 2020 and Spring 2021

We know you have questions about the new Credit/No Credit grading policy changes for Fall 2020 and Spring 2021. Please be aware that students will not be able to elect the option until January 11, 2021, and there are several things to consider before making the decision. We recommend strongly that you put this on hold until after we all return from the winter holiday break.

Information about both of these issues can be found on the Comets United page here: https://covid.utdallas.edu/response/faq/#grades-subsection

We suggest viewing the EPPS Town Hall meeting that was held on December 8, 2020: https://www.youtube.com/channel/UCzEHV9o48eECOtQt6SibXrQ/videos where you will find answers to most your questions.

Stay healthy, positive and safe, Comets! We will get through this together. 

Your Advising Team

EPPS Undergraduate Advising is according to student’s last name:

A-F: Sheila Rollerson GR 2.220  972-883-4938  [email protected]
G-H: Lynne Boyer GR 2.220  972-883-2839  [email protected]
I-Q: Malinda Hicks GR 2.220  972-883-4243 [email protected]
R-Z: Lynne Boyer GR 2.220  972-883-2839 [email protected]

On campus physical appointments are not available at this time.

We know this is a stressful time for you all and we are working hard to meet your needs. Please be patient, communicate via email or on GenBook and know that we will get through this together. Please watch your emails carefully and read them as they come in from your advisors and leaders in EPPS and UTD. Stay healthy! 


Frequently Asked Questions

Q: How do I change my major?
A: Students wishing to change majors should initiate the “Undergraduate Online Change of Plan” in their Orion Student Center. Please note: EPPS will not process or approve any change of majors from the first (1st) day of class through Census Day. Please refer to the Academic Calendar for dates.

Q: What is a degree plan?
A: The degree plan is an official document that lists all the courses required for your chosen degree and shows how the courses that you have completed are applied toward the degree.

Q: When should I get a degree plan?
A: Meeting with your academic advisors will be part of your Freshman and Transfer orientation. They will provide you with a copy of your degree plan at that time.

Q: Is there a time limit on how long I have to complete my bachelor’s degree?
A: The catalog is good for 6 years from its beginning. For example, if you start UT Dallas under the 2019 catalog, you have until the summer of 2025 to stay under that catalog. If you do not finish your degree in 6 years, you will be moved to a newer catalog, and you will be responsible for completing any additional courses that have been added to the newer catalog.

Q: If I repeat a course at a community college that I have already taken at UTD, does the community college course grade replace the UTD grade?
A: No! A student who wishes to repeat a course previously taken at UT Dallas to improve a grade must repeat the course at UT Dallas.

Q: If I make a “D” in a class, must I repeat the class?
A: If the course description does not specify that a minimum grade of C is required, you do not have to repeat the course. Keep in mind, however, that repeating a course can help raise your GPA. You must have a 2.00 GPA overall and a 2.00 GPA in your major core to satisfy GPA graduation requirements.

Q: What UTD terminology should I be familiar with?
A:

  • Galaxy – Main campus portal that gives you access to your student account and quick links to the most popular online campus systems.
  • NetID – Your login ID you will use to gain access to all online campus systems, including email.
  • Office365 – Your student email account. All University communications will be through your UTD email account once you are an active student.
  • EZ Pay – Online access to checking your tuition balance and making payments.

Q: What is the Course Catalog?
A: The Course Catalog will reflect current academic policies, procedures, degree offerings, course descriptions, and other information pertinent to your studies at UT-Dallas.


EPPS Advising Appointments

Please make an appointment on GenBook. A Microsoft Teams invitation will be sent to your UTD email that will include a hyperlink for video chat.

Our team of advisors can help with the following:

  • Exploration of Majors
  • Course Selection
  • Registration Advising
  • Course Difficulties
  • Study Skills
  • Time Management
  • Approval for taking courses off campus

Advisors primarily see students on an appointment basis. This will reduce the wait time for you and allow the advisors to prepare for the advising session.

Students who are in one of the following categories must meet with their advisor prior to registration:

  • Freshman
  • New Transfer
  • Non-Degree Seeking
  • 2nd Bachelor Degree
  • Academic Probation
  • Academic Warning

Students should plan to meet with their assigned advisor at least once per year.