The University of Texas at Dallas

Undergraduate Advising

COVID-19 Temporary Advising Procedures

We want to provide you an update on how the EPPS Advising Team is addressing the challenges of the coronavirus (COVID-19). As always, the health and safety of our students and university community is our top priority. We anticipate that events will continue to evolve and change due to the national and local updates related to the spread of COVID-19. 

It is very important that you continue to monitor your UTD email account so you are aware of timely updates from your EPPS advisors, EPPS leadership, and the President and Provost’s offices.

Same Service. New Expressions.

You can make appointments with your advisors on GenBook and/or via email. To make remote appointments easier for us all, we are now trained in Microsoft Teams. 

Once you have scheduled a time in GenBook, we have the ability to send you a Microsoft Team appointment via your UTD email that will include a hyperlink for video chat OR you can call in via the phone number and the conference ID number provided in that email. This provides us a secure and FERPA-compliant method to communicate with you.

  • The preferred method for communication is via Microsoft Teams (phone or video chat).
  • Phone calls are not recommended right now due to the high level of web traffic and the need to communicate via email or video chat.
  • If you have no internet and the ability to communicate in any other format, please call and leave your advisor a message.

Your Advising Team

EPPS Undergraduate Advising is according to student’s last name:

A-F: Sheila Rollerson GR 2.220  972-883-4938  [email protected]
G-H: Lynne Boyer GR 2.220  972-883-2839  [email protected]
I-Q: Malinda Hicks GR 2.220  972-883-4243 [email protected]
R-Z: Lynne Boyer GR 2.220  972-883-2839 [email protected]

On campus physical appointments are not available at this time.

We know this is a stressful time for you all and we are working hard to meet your needs. Please be patient, communicate via email or on GenBook and know that we will get through this together. Please watch your emails carefully and read them as they come in from your advisors and leaders in EPPS and UTD. Stay healthy! 


Frequently Asked Questions

Q: How do I change my major?
A: Students wishing to change majors should initiate the “Undergraduate Online Change of Plan” in their Orion Student Center. Please note: EPPS will not process or approve any change of majors from the first (1st) day of class through Census Day. Please refer to the Academic Calendar for dates.

Q: What is a degree plan?
A: The degree plan is an official document that lists all the courses required for your chosen degree and shows how the courses that you have completed are applied toward the degree.

Q: When should I get a degree plan?
A: Meeting with your academic advisors will be part of your Freshman and Transfer orientation. They will provide you with a copy of your degree plan at that time.

Q: Is there a time limit on how long I have to complete my bachelor’s degree?
A: The catalog is good for 6 years from its beginning. For example, if you start UT Dallas under the 2019 catalog, you have until the summer of 2025 to stay under that catalog. If you do not finish your degree in 6 years, you will be moved to a newer catalog, and you will be responsible for completing any additional courses that have been added to the newer catalog.

Q: If I repeat a course at a community college that I have already taken at UTD, does the community college course grade replace the UTD grade?
A: No! A student who wishes to repeat a course previously taken at UT Dallas to improve a grade must repeat the course at UT Dallas.

Q: If I make a “D” in a class, must I repeat the class?
A: If the course description does not specify that a minimum grade of C is required, you do not have to repeat the course. Keep in mind, however, that repeating a course can help raise your GPA. You must have a 2.00 GPA overall and a 2.00 GPA in your major core to satisfy GPA graduation requirements.

Q: What UTD terminology should I be familiar with?
A:

  • Galaxy – Main campus portal that gives you access to your student account and quick links to the most popular online campus systems.
  • NetID – Your login ID you will use to gain access to all online campus systems, including email.
  • Office365 – Your student email account. All University communications will be through your UTD email account once you are an active student.
  • EZ Pay – Online access to checking your tuition balance and making payments.

Q: What is the Course Catalog?
A: The Course Catalog will reflect current academic policies, procedures, degree offerings, course descriptions, and other information pertinent to your studies at UT-Dallas.


EPPS Advising Appointments

Our team of advisors can help with the following:

  • Degree audits
  • Major exploration
  • Registration advising
  • Freshman/new transfer student registration
  • Approval for taking courses off campus

Advisors primarily see students on an appointment basis. This will reduce the wait time for you and allow the advisors to prepare for the advising session. Please make an appointment on GenBook.

During high-traffic periods such as the first week of classes and deadline days, walk-ins will be accepted, however, priority will be given to students with appointments.

Advisors are also available by appointment or on a walk-in basis on Wednesdays to help with:

  • Course selection
  • Coursework difficulties
  • Degree requirements
  • Study skills
  • Time management

Students who are in one of the following categories must meet with their advisor prior to registration:

  • Freshman
  • New transfer
  • Non-degree
  • Academic probation
  • Change of major in the previous semester

Students should plan to meet with their assigned advisor at least once per year.

Student Service Specialists

For general information, our team of Student Service Specialists can help with the following:  

  • Schedule appointments
  • Obtain Add/Drop forms
  • Get a copy of your degree plan
  • Drop off transcripts and off-campus approvals
  • General Information

You can come in on a walk-in basis any day of the week during regular business hours.